About Us

Meet Erin McKay and Jim Irwin
Erin McKay

Erin McKay was inspired to start her personal property inventory business through stories of friends and family members that experienced devastating losses due to theft, fire or natural disasters. Additionally, like most people, she had always planned on doing an inventory of her own home and had never “gotten around to it.”

Through the years, Erin has spoken to many others who have endured instances that necessitated filing an insurance claim, yet did not have proper documentation of their belongings. Most stated that thousands of dollars worth of items were forgotten.

Erin is proud of the trusting relationship she builds with her customers. She is certified by the National Inventory Certification Association. Additionally, she is insured, holds a Business Services Bond, and comes with high recommendations from current customers, Insurance Agents, CPAs, Financial Planners, and other professionals and business associates.

Jim Irwin
Jim Irwin

Keeping it a family business, Northern Inventory’s West Michigan office is led by Erin’s uncle, Jim Irwin. Jim studied at Grand Valley State University, majoring in Economics and Psychology. Previous to joining James and Erin in the home and business inventory service, Jim worked at Steelcase and Ford Motor Company. He retired from Mettler Toledo.

Born and raised in West Michigan, Jim reiterates the desire to provide this much-needed service to West Michigan residents and business owners. “I enjoy giving people the tools and resources they need to properly recover from an unexpected loss. Providing the benefits of this information to those I’ve known my entire life is a great feeling! This is worth coming out of retirement for!”

Jim is also certified, bonded, and insured.